Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOnline
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form and bring the paper form to the surgery, Monday to Friday from 7:00 am to 6:30 pm
- submit a request using Systmconnect
Collecting your prescription
Prescriptions will usually be ready to collect after 48-72 hours (excluding weekends and Bank Holidays).
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone reception after 10am on 0115 9614 583
- fill in our medication query form.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
Over 96% of pharmacies in the Midlands are offering treatment for comment conditions without a GP appointment with Think Pharmacy First. Patients can now self-refer for:
- Urinary Tract Infection(UTI in females aged 16-64)
- Shingles (18 years and over)
- Impetigo (Bacterial skin infection – 1 year and over)
- Infected Insect Bites (1 year and over)
- Sinusitis (12 years and over)
- Sore Throat (5 years and over)
- Otitis Media (Middle ear infection – 1 to 17 years)
If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other health professional if needed. They will also update your GP health record, but your information will not be shared with anyone else.
Most pharmacies can provide prescription medicine for these conditions but contact them before visiting to check.