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Please order your medications on time.

We can no longer issue same day regular repeat prescriptions. You can order medication up to 7 days before they are due, these take up to 72 hours to be approved, signed, and electronically sent by the Doctor to your nominated pharmacy. Once the pharmacy receives the prescription, they also need time to order, process and dispense your prescription. You are responsible for ordering your medication, so please bear this in mind especially if you are planning to go on holiday.

Thank you for your understanding, TMG


PLEASE NOTE:

Our practice email has changed, it is now: nnicb-nn.c84010@nhs.netAny emails sent to our previous address will still be seen for the next month, before the change over.


PharmacyPharrm


YoungPerson


PLEASE NOTE:

The surgery will be closed Thursday 2nd June and Friday 3rd June, due to the Jubilee Bank Holiday weekend. Please bear this in mind when ordering prescriptions. We will be open again Monday 6th June as normal.


Letter to Pt



Appointment Booking Update

As from Monday 21st February our doors will open as normal at 7 am for pre-bookable appointments, but on-the-day appointments will only be avaliable to book from 8 am onwards.

This is to allow fairness to patients who can only phone in on the day.


We have now reinstated appointments for routine care.

We would like to thank our patients for their cooperation and patients throughout the last month.

Covid vaccination clinics continue to run alongside routine care, you can arrange an appointment for a COVID vaccine through the national booking site, dedicated phone line or email. You do not have to be registered with us to attend for a Covid vaccine.
Covid phone line: 0115 8832409
Email: nnccg.c84010@nhs.net


COVID VACCINES AVALIABLE TO ALL

WE HAVE APPOINTMENTS AVALIABLE FOR COVID VACCINES TODAY AND UP UNTIL CHRISTMAS. You can now arrange covid vaccines at Trentside Medical Group via the NHS website. Please visit https://www.nhs.uk/.../coro.../book-coronavirus-vaccination/ to arrange your appointment.
You DO NOT need to be registered with us to arrange an appointment, please note we are not a walk-in service.

We are extremely thrilled to be the first GP practice in Nottingham to run Covid booster vaccination clinics. Our staff are working tremendously hard vaccinating patients from Trentside, Jubilee Park and West Oak surgeries. We hope that all who attended have found the experience a pleasant and stress free one. Thank you to all our patients for helping us to achieve this, whilst remaining open for routine appointments too.

Our booster clinics will continue to run throughout winter and all eligible patients will be invited in when their booster is due. We will also be running more flu clinics when more vaccine becomes avaliable.

Once again thank you for supporting us whilst we help protect our patients and staff form COVID.


Healthier Together

This website provides pregnant women, babies, children and young people with consistent and high-quality advice from local health professionals. 



Vaccine Passports

Please click here to view the latest information regarding vaccine passports and how to download the NHS app. Please do not contact your GP surgery to ask about the Vaccine Passport, they can't do anything to make it visible.

Your vaccine passport will be avaliable via the NHS App. If you don't want to use the NHS App COVID-19 Vaccine Passport, after 17th May, you can phone 119 to request a paper certificate is posted to you (which should take around 5 days to reach you in the post).


Over the last few months, there has been a considerable increase in the demand for appointments.

The surgery uses a reception triage. This system is used to assess the urgency of cases and to place patients on the appropriate clinicians session list.

When you telephone to book an appointment to see the GP, the receptionist may ask you a few simple and non-intrusive questions.

“To help make you the correct appointment are you able to tell me a brief outline of the problem”

This is because reception has a number of alterative types of appointments available to offer you. These will include:

  • Same day appointments
  • Urgent appointments
  • An appointment with the Healthcare Assistant
  • A telephone consultation with the GP
  • A telephone consultation or appointment with the Practice Nurse
  • A telephone consultation or appointment with an Advanced Nurse Practitioner
  • Appointment with our Assistant Practitioner
  • A telephone consultation with our Pharmacist
  • Leaving a message for the relevant person to deal with your problem or query
  • Signposting you to a Pharmacy or a counselling service.

If you spot any symptoms which could indicate cancer, don’t just sit worrying about it at home – you can still contact your GP, usually by telephone or on-line. They will be able to advise on whether you need to get checked. If you have an urgent appointment for a diagnostic test, or are having treatment already it is important that you attend your appointments.  The team looking after you will be able to advise on how to do this, if you are in doubt.


If you are aged 45 years or over, and have not had your BP checked in the last 5 years.  Please contact the practice and book in for a BP check.


Important Notice:

We have recently endured a very disturbing level of foul language and aggressive behaviour directed at the staff at Trentside Medical Group on an almost daily basis.

This kind of behaviour will NOT be tolerated.

Anyone who causes a member of staff to feel humiliated,intimidated or offended will be removed from the practice list with immediate effect.

Our staff are here to help....please treat them with respect.

Thank you.

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Patient Participation Report.

The report is available to view on this website see link on the right of this page.Please keep a look out for the full results of the recent questionnaire circulated at both sites appearing on the noticeboards around the waiting rooms.

Upcoming Practice Learning Time(PLT) events

 Occasionally we undertake essential training for both clinical and administration staff and close from 12:30pm.Please keep a lookout for the times displayed on this site and in Trentside reception area.

Please visit this page regularly for updates.

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